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- Click on Photos. It's in the left pane of the window next to a camera icon. Check “Sync Photos.”. It's at the top of the right pane of the window. If you see “iCloud Photos is On” instead of “Sync Photos,” your photos are already being synced with iCloud, and are available on your iPhone.
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One of the easiest ways to transfer photos from your iPhone/iPad to your Windows PC is to connect it with a USB cable. Doing that makes the DCIM folder visible on your PC. DCIM stands for Digital Camera Images, which is a folder that houses all pictures available on your device. Be it taken from the camera, a screenshot, or any downloaded image.
Google also offers 15GB of storage for free and allows you to transfer photos from iPhone to PC wirelessly. This is how to download photos from iPhone to computer via Google Drive: Download Google Drive from the AppStore and install it on your iPhone. Open the app, tap the plus symbol at the bottom of the screen Upload Photos and Videos.
Sadly, for some users, the DCIM folder doesn’t show up on PC when connected to the iPhone or iPad. For others, while the DCIM folder is visible, it’s empty and doesn’t show any photo. For a few users, the folder shows only some of the pictures.
If you are also facing the issue, it’s time to say it goodbye to it. Here you will find several ways to fix the DCIM empty folder issue on Windows 10.
Restart Your iPhone and PC
If the issue has erupted suddenly out of nowhere, it would be a good idea to restart your iPhone/iPad and Windows computer.
If your iPhone or iPad is locked and you connected it via USB to PC, most of the times it won't show the device. Even though you will hear the ding sound and your device will start charging, you will have to unlock your iPhone or iPad to authorize it once. You don’t have to do anything else, unlock the device, and the folder will appear on your PC.
Authorize Your Computer
While connecting your iPhone/iPad for the first time to PC or after resetting some setting, you will get a pop-up on your iPhone. The pop-up will ask you to authorize the computer. Tap on Trust.
Alternatively, if you didn’t get the pop-up or you aren’t sure whether the computer is authorized to access your iPhone or not, you will need the help of iTunes. For that, follow these steps:
Step 1: Connect your iPhone to the computer using a USB cable.
Step 2: Open iTunes and click on the Account option in the top bar. From the menu, select Authorizations followed by Authorize This Computer.
Step 3: You will be asked to enter your Apple ID and password. Type the necessary details and hit Authorize. Hopefully, you will see the DCIM folder on your computer.
Reset Location and Privacy
Resetting the location and privacy setting will not delete any data on your phone. It will just reset your privacy controls and location access permissions. That is, any app that has been authorized to access the two will ask you for the required permission again. Resetting is helpful here as you will have to allow your computer again to use your phone.
To reset the location and privacy setting, follow these steps:
Step 1: Open Settings on your phone and go to General.
Step 2: Tap on Reset followed by Reset Location & Privacy. You will be asked to enter your phone passcode.
Step 3: A confirmation box will appear, tap on Reset Settings.
After doing that, connect your iPhone to the computer, and you will be asked to authorize it. Once you do that, unplug the USB and replug it. You will be able to access your photos.
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Take a New Photo
That fix might sound a bit wonky, but it has helped many users especially people who are connecting it for the first time or whose camera roll is empty. The reason is that there is no photo on your iPhone/iPad and that’s why the folder isn’t showing up.
So to fix it, capture a new photo using the device camera. Then connect it to your computer.
Turn off iCloud Photos
If the DCIM folder is empty or showing just a few pictures, the chances are high that your photos are saved in iCloud. The photo that you see on your iPhone or iPad is only an optimized version and not the actual copy. The actual file is stored on iCloud, and therefore it isn’t accessible through the File Manager on your PC.
Now two ways will help. First, you can download photos directly from iCloud.com on your PC, but that would require a working internet connection. If you face any issue while doing so, use these fixes to guide you.
Alternatively, you can download them on your phone by turning off ‘Optimize iPhone storage’ option. Doing that will download all photos from your iCloud on your phone. Do remember that it will occupy a large amount of storage on your phone and you need to have enough space to store them.
To do so, follow these steps:
Step 1: Open Settings and tap on your name at the top.
Step 2: Tap on iCloud followed by Photos.
Step 3: If Optimize iPhone Storage is selected, then definitely, it’s the culprit. Tap on Download and Keep Originals.Note: Depending on the number of photos, it may take some time to download on your phone.
Step 4: Once the photos finish downloading, connect your phone to your computer. You should be able to see them inside the DCIM folder.
If you don’t want to save your future photos in iCloud, turn off the iCloud option in step 3 above. By doing so, none of your existing images in iCloud or your phone will be deleted. However, if you delete the photos from phone or iCloud and enable iCloud pictures in the future, those deleted photos will be removed from other devices too. Currently, it will only change the behavior to save pictures on the phone instead of a cloud.Tip: If the photo is saved in iCloud, tap on Edit in the Photos app to download it on your phone. Once downloaded, connect your device to a computer and it will be accessible in the DCIM folder on PC. The tip comes handy for a small number of photos.
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iTunes is required for the proper functioning of connections between PC and iPhone/iPad as it installs all the necessary drivers. We suggest you uninstall and then reinstall the software to see if it fixes the issue. Also, always download the latest version of iTunes.Download iTunes
Uninstall Apple Mobile Device USB Driver
Sometimes, uninstalling the Apple driver also helps fix the issue. Here are the steps to do so:
Step 1: Open My Computer or This PC on your computer. Right-click anywhere and select Properties. Then hit Device Manager on the left side.
Alternatively, use the shortcut keys (Windows Key+R) to open Run. Type devmgmt.msc to open Device Manager directly.
Step 2: Under Device Manager, look for Universal Serial Bus devices. Right-click on Apple Mobile Device USB Device and select Uninstall device.
Wait for it to uninstall. Then restart your PC and connect iPhone or iPad to it. The driver will be downloaded again. Once downloaded, unplug and replug your device.
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Move It Sweetly
Transferring pictures from iPhone/iPad to a computer comes quite handy when you need to free storage on your device. Imagine connecting it with a computer and getting an empty folder. Fortunately, the bad days are over as you can quickly fix the problem with the above solutions.
Next up: Downloading files on iOS can get tricky sometimes. Here's how to download any file on your iPhone and iPad.
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- Updated on 2021-09-24 to Transfer
If you have just updated to a new iPhone 5S or iPhone 5C from an old iPhone model (such as the iPhone 5, iPhone 4S, iPhone 4), you may want to transfer data from old iPhone to iPhone 5S/5C. Follow the 2 methods below to easily transfer all data, including photos, contacts, text messages, notes, call history, Safari bookmarks, and more from old iPhone to the new one. And they also work to transfer data from iPhone 4 to iPhone 5, such as transfer contacts, photos, text messages from iPhone 4 to iPhone 5.
Video Tutotial: How to Transfer All Data from Old iPhone to New iPhone 13/12/11
How to Transfer All Data from Your Old iPhone 5/4S/4 to New iPhone 5S, iPhone 5C
To transfer old iPhone to new iPhone 5s, 5c, you can either use iTunes or iCloud for help. Below are the 2 ways in details..
Method 1. Transfer Data from Old iPhone to New iPhone 5S/5C with iTunes
You can use the latest version of iTunes (iTunes 11.1 or newer) to transfer old iPhone data to new iPhone. Open iTunes on your computer and click iTunes > Check for Updates to verify that you have the newest version of iTunes.
1. Backup your old iPhone with iTunes. You can Sync with iTunes, which will generate a backup file automatically, or click the old iPhone button in the upper right corner to open the iOS device's Summary tab, and click 'Back Up Now'.Note: Once the backup is completed, turn off the old iPhone because using it could cause conflicts with the backups in iCloud.
- 2. Power on the new iPhone 5S/5C. Then follow the on-screen instructions to complete the setup assistant by selecting language, country, and whether to enable Location Service. When prompted, choose your Wi-Fi network.
- 3. When prompted to set up, choose 'Restore from iTunes Backup', tap 'Next' and enter Apple ID and your password.
4. Connect your new iPhone 5S/5C to iTunes (on the same computer used to backup your old iPhone). iTunes will ask to restore from backup or set up as new. Choose the backup of the old iPhone and select 'Continue'.Note: Restoring from backup will take you some time depending on the amount of data.
- 5. When the restore process is finished, the new iPhone 5S/5C will restart. You can keep your device connected to iTunes to sync data not contained in the backup.
You can verify and change which data are synced by clicking syncing tabs in iTunes. You will need to enter the passwords for Apple ID, email, other accounts and voice mail again since the passwords are not restored to the new device due to security reasons.
Method 2. Transfer Old iPhone Data to New iPhone 5S/5C with iCloud
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Alternatively, you can use iCloud to transfer contacts, photos, videos, SMS and other data from old iPhone to iPhone 5S/5C without iTunes.
- 1. Open your old iPhone, go to Settings > iCloud > Storage & Backup, and tap on 'Back Up' button. This process will take some time according to the amount of the data. Once the backup is finished, check the last Backup time to ensure the backup is successful.
- 2. Turn off the old iPhone and power on iPhone 5S/iPhone 5C. Then follow the on-screen instructions to completed the setup assistant and choose your Wi-Fi network (like the step 2 with iTunes).
- 3. Select 'Restore from iCloud Backup' and tap 'Next'. Enter your Apple ID and password.
- 4. Agree to the Terms and Conditions and confirm it.
- 5. Select the latest backup of the old iPhone and tap 'Restore'. It will take you some time depending on the amount of data and the speed of the Internet.
Once the restore process is finished, your new iPhone 5S/5C will restart and you can check to see whether the data from old iPhone are there.
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With these 2 ways, you will successfully copy data from old iPhone to iPhone 5S or iPhone 5C. You can also or iPhone 5C after the transferring to avoid data loss from your new device.